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Last Updated: March 2026

How we protect your data

We adhere strictly to the UK GDPR and ICO standards to ensure your personal information is kept secure, private, and solely used for the advancement of your education.

1. Introduction & Controller Identity

Welcome to the privacy policy of London School of Excellence Ltd (trading as London School of Excellence). We respect your privacy and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller Contact Details

  • Full Legal Name: London School Of Excellence Ltd
  • Postal Address: 5 Station Parade, Hornchurch, RM12 5AB, United Kingdom
  • Data Protection Officer: Charley Chappell
  • Email: info.office@londonschoolofexcellence.com
  • Telephone: +44 7546 795387

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity DataFirst name, last name, title, date of birth.
Contact DataBilling/delivery address, email, telephone numbers.
Educational DataQualifications, transcripts, preferences.
Financial DataBank account and payment details.
Technical DataIP address, browser type, usage behavior.

We collect this data directly when you apply or correspond with us, and indirectly via third parties like university partners.

3. Purposes and Lawful Bases

Under the UK GDPR, we must have a lawful basis for processing your data. We rely on the following bases:

Purpose / ActivityType of DataLawful Basis
Register new studentIdentity, Contact, EducationalPerformance of a contract
Manage payments/feesIdentity, FinancialContract & Legitimate interests
HMRC / Legal DutiesIdentity, FinancialLegal obligation
Analytics & ImprovementsTechnical, UsageLegitimate interests
Marketing CommunicationsIdentity, ContactConsent

4. Disclosures of Your Data

We do not sell your personal data. We may share your data with the following categories of third parties:

University Partners
IT Service Providers
Professional Advisers
HMRC and Regulators

5. International Data Transfers

We process your personal data primarily within the UK. If we need to transfer your data outside the UK (e.g., to a university partner or IT service provider), we ensure a similar degree of protection is afforded by implementing strict safeguards like Standard Contractual Clauses.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access is strictly limited to employees and agents who have a business need to know, subject to a duty of confidentiality.

7. Data Retention

We will only retain your personal data for as long as necessary. Our standard retention periods are:

Student records3 years after last interaction
Financial records6 years (HMRC compliance)
Marketing data2 years if inactive
General inquiries6 months
Employment records3 years after employment ends

9. Cookies

Our website uses cookies and similar tracking technologies to distinguish you from other users and improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

10. Changes to the Policy

We keep our privacy policy under regular review. Any material changes will be posted on this page and, where appropriate, notified to you by email.

11. Complaints (ICO)

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority. We would appreciate the chance to deal with your concerns before you approach the ICO.

Information Commissioner's Office (ICO)

Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Telephone: 0303 123 1113

Website: ico.org.uk

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